CONSULTING

Normal marketing consultants usually focus on media, ads and sales. Shindan looks at the whole picture (Holistic), like an X-ray of the body. Sometimes falling sales do not come from marketing at all but from the cost structure or internal processes, and PHYGITAL AGENCY helps find that point and gives advice that targets it.

Personal Branding does not always mean clowning on camera or going live. PHYGITAL AGENCY can plan communication through articles (Thought Leadership), sharing your vision on LinkedIn, or a podcast that presents your expertise in a way that builds credibility and fits your personality.

Of course. We offer hourly consulting (1-on-1 Consultation) and monthly consulting, which suits SMEs with a limited budget that want the right direction, so they do not lose their first capital to trial and error.

Gladly. We design the syllabus around your team’s level, from beginner to advanced technical depth, with workshop time to practise for real, so your team can apply what they learned at work.

No. You receive a complete plan and strategy (Roadmap) that your in-house team can carry out themselves. If you want the PHYGITAL AGENCY team to manage the campaigns for you, we are happy to continue.

Yes, once the business has several sales channels or a larger ad budget. At the start, an SME can use a CRM together with LINE OA features. But once you have several branches or an ad budget of more than a few hundred thousand baht a month, setting up MarTech and a CDP cuts wasted budget and gives a better return over the long term.

Yes. Sustainable marketing is not limited to public companies. SMEs can start with small campaigns, such as cutting waste in production or sourcing raw materials from local communities. What matters is communicating with real data, not exaggerated claims (greenwashing), which damages a brand’s credibility more than doing nothing.

The problem is usually not the job itself but that the organization has never shown outsiders who it is. Candidates today almost always search the company name before applying, and if they find nothing credible they apply elsewhere. PHYGITAL AGENCY helps plan an Employer Branding strategy to build a clear, credible employer image, together with Recruitment Marketing campaigns that bring in the right candidates.

Not at all. Most consulting work can be done 100% online. We already work with clients across Thailand, in Bangkok and other provinces. Our core team is in Chiang Mai, which is an advantage for Local SEO in the North, and we serve clients across the country to the same standard.

The difference is that we "actually check". A typical Customer Journey Map is drawn in a meeting from the internal team’s assumptions. The PHYGITAL AGENCY Customer Journey Audit sends a team to pose as real customers (Mystery Shopping): they chat, call and walk into the shop, collect data from real experience for analysis, and compare you with competitors in the same market. That shows where customers drop out of the funnel far more precisely than guessing from assumptions.

The difference is ownership. A monthly consultant gives opinions and reviews the plans your team makes. A Fractional CMO owns the marketing plan and KPIs, joins management meetings on schedule, and directs both your internal team and your agencies so they work in the same direction. It suits businesses whose marketing has grown to need someone at decision level holding the whole picture, but not yet to the point where a full-time executive is worth it.

On the marketing side, yes: who your Thai customers are, how they buy, which channels and competitors matter, and how to position your brand. Company registration, visas and licensing are outside our scope, so work with a specialist firm for those.

Yes. Our founder runs English-language consulting, and sessions take place over video call, so your team can join from anywhere. You can book a first online meeting from this site.

A short overview of the business, your goals for the next 6 to 12 months, the channels you use now, and any numbers you can share, such as sales, ad spend or website traffic. The more we see, the more specific the advice.